LGPD - Privacy Policy

Last updated: April 2025

Privacy and Data Protection Policy

This page explains how Mailou Tecnologia com Intensidade collects, uses, stores and protects the personal data of its users, in compliance with the Brazilian General Data Protection Law (Law No. 13,709/2018 — LGPD).

1. What data do we collect?

We collect personal data that you provide directly when you use our services, fill in contact forms or browse our website. Examples of data collected:

• Full name
• Email
• Phone
• Company
• Browsing information (cookies, IP address, device type, browser, pages visited)

2. What do we use your data for?

Personal data is used for the following purposes:

• To answer requests and questions sent through forms
• To send institutional communications, news and offers (with consent)
• To improve our services, website and user experience
• To meet legal and regulatory obligations

3. Data sharing

Your data is not sold. We may share information with partners and suppliers only when necessary to provide our services, always observing confidentiality and security.

4. Rights of the data subject

You have the right to request, at any time:

• Confirmation that processing exists
• Access to the data
• Correction of incomplete, inaccurate or outdated data
• Anonymization, blocking or deletion of unnecessary or excessive data
• Data portability
• Withdrawal of consent

5. Data security

We adopt technical and administrative measures to protect your personal data against unauthorized access, leaks, alteration or destruction.

6. Use of cookies

We use cookies to improve browsing, analyze use of the website and personalize content. You can manage cookie preferences in your browser.

7. Changes to this policy

This policy may be updated at any time. We recommend reviewing this document periodically.

8. Contact

If you have questions or requests, or to exercise your rights, contact us at contato@mailou.com.br or through the contact page.